Case study: Bank-detail and contract changes, read and checked in seconds.

At a glance

!The challenge

Thousands of merchant change forms arrived each month, many scanned or handwritten. Staff retyped every field, and one wrong IBAN meant a payment went to the wrong account.

⚙What we built

The forms are read automatically, bank details are checked digit by digit, and anything unclear is flagged for a person to confirm before the data is exported.

★The result

Forms handled in seconds, no wrong payments from typing errors, and staff only look at the values that need them.

Before15 minper form, typed by hand

→

After2 minto check and approve

How it works

From input to outcome

⇪Upload

▤Read

✔Check IBAN

⚑Flag

⤓Export

European payments provider · merchant back office

The full story

Details for the curious

Open any section for the full detail — figures, design decisions and how it fits your business.

Document readingHandwritingIBAN and BIC checksHuman review

Start a project

The challenge

Thousands of merchant change forms arrived each month, many scanned or handwritten. Staff retyped every field, and one wrong IBAN meant a payment went to the wrong account.

What it does

Document Intelligence reads bank-detail changes, terminal swaps, payment mandates and pricing changes, checks the values against banking rules, and shows a person only the fields that need a second look. See Document Intelligence →