Case study · Knowledge assistants

A front desk that never keeps anyone waiting.

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Hospital outpatients

<2 sresponse time (published)
24/7always available (published)
−40%front-desk calls, projected
100%bookings confirmed by SMS
At a glance
!The challenge

Queues at the desk and on the phone for simple bookings, registrations and billing questions.

⚙What we built

Claredi verifies the patient's date of birth, books or moves appointments, registers new patients and answers billing questions.

★The result

Shorter queues, clean records and fewer calls to the desk.

BeforeQueuesat the desk and on the phone
→
AfterBookedin chat, confirmed by SMS
How it works

From input to outcome

✔Verify
✎Register
▦Book
✉SMS
Hospital outpatients
Hospital outpatients
The full story

Details for the curious

Open any section for the full detail — figures, design decisions and how it fits your business.

Chat assistantRegistrationSchedulingSMS
Start a project
The challenge

Queues at the desk and on the phone for simple bookings, registrations and billing questions.

What it does

Claredi is an AI front desk for clinics and hospitals. See Claredi →

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